Bank compatibility and Rikki configuration
Rikki targets the Spanish market and allows you to directly link CaixaBank, Revolut, Imagin, and Unicaja cards to the ring, but we're also compatible with other Spanish and European banks via a bridge card. Furthermore, we're working to add more cards from Spain to our native compatibility list.
In this section we explain it in detail and also show you how to link your card to the ring and how you can control it through the Rikki app.
Direct native link
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What is direct native linking?
It's the fastest and easiest method because it allows you to connect your card directly to the ring using the Rikki app.
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Can I directly connect CaixaBank, Revolut*, Imagin and Unicaja cards to Rikki?
Yes. Rikki is specifically geared towards the Spanish banking market and allows for native and direct integration with these banks. Furthermore, we are continuously working to integrate new banks.
If your bank is not on this list, you can link your card indirectly using a bridge card.
*The Revolut card must be a Visa.
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Can I directly link European cards to Rikki?
Yes. Rikki also allows direct connection with more than 50 banks in the European Union.
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Can I use multiple rings with the same card?
Yes. The same card can be linked to multiple rings, which is useful for couples or families.
You can do it with both directly and indirectly linked cards.
Indirect link with bridge card
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What is indirect linking with a bridge card?
It's a linking method that allows you to connect any Spanish or European card to your Rikki ring using a bridge card. With this method, you first need to obtain the bridge card from Curve, link your bank card to Curve, and then link Curve to your ring.
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If I use indirect linking, do I need to transfer money to another account?
No. With Curve you don't need to transfer money because all expenses you make with the ring will be charged directly to your account.
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Can I use Rikki with any Spanish bank?
Yes. You can use Rikki with any Spanish bank using the Curve bridge card.
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Can I link any international card to Rikki?
Yes. With the Curve bridge card you can link any card from EEA and UK banks.
You can also add cards from outside the EEA or UK, as long as your first Curve card is from the EEA/UK.
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Can I add Crypto or PayPal cards to Rikki?
Yes. You can link your PayPal or Crypto card to the Rikki ring via Curve.
The crypto card must be a Visa or Mastercard debit or credit card issued in the UK or the European Economic Area (EEA). Most major crypto cards available in Europe meet this requirement.
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Can I use multiple cards with the same ring?
Yes. You can link multiple cards to the same ring using Curve. This allows you to separate personal, family, and business expenses.
You can even decide which account to direct the spending to after you've made the payment.
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Do I need to be a resident of the European Union or the United Kingdom?
Yes. Due to banking license restrictions, you can only use our service if you are a national or resident of an EEA country or the UK. However, you can use the ring to pay worldwide.
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Are there any payment fees or maintenance fees?
No, the ring is a one-time purchase and has no additional costs.
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Does Rikki offer customer support in Spanish?
Yes. Rikki offers customer support in Spanish , available 24/7 via both WhatsApp and email .
In addition, it has online help for ring setup , available in Spanish and English , to make the process easier from the very beginning. -
What do Rikki's customers think?
Customers rate their experience with Rikki very positively.
The ring has an average rating of 4.9 out of 5 on Judge.me , based on verified customer reviews , which highlight bank compatibility, Spanish support, and fast shipping.
How to link your card to the Rikki ring
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Download the Rikki app and add your ring
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Place the ring in contact with the NFC
The position of the NFC chip depends on your mobile phone model.
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Register your email
This email will identify you as a user.
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Connect your card
Rikki never sees your card details or records them on its servers, but sends them directly to Visa or Mastercard through a secure gateway, so that they return a token that identifies your card and your ring.
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Engrave the token on the ring
Place the ring on the table and the mobile phone on top, in contact with the NFC.
Do not move it until the entire recording process is complete.
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Engraved Token
The token encrypts your card details so that no one can see them.
In case of loss, theft or risk of fraud, you can block it yourself using this app.
Only the token is blocked, your card remains active.
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Activate the ring
Activate the ring so you can pay with it.
Your bank will send a verification SMS to the mobile phone number you have registered with your account.
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Ready to use
You can now use Rikki to pay with it.
How to create a bridge card
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Download the Curve app
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Keys to creating an account
IMPORTANT:
1. Don't use someone else's mobile phone.
2. Enter your details exactly as they appear on your ID card.
3. Photo of ID and selfie, well lit, with a white background, in focus and facing forward
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Upload your bank card
You can add up to 5 cards to the free plan, but the first one must be from the EU.
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Choose your card plan
The free plan is sufficient to use the ring.
If you need additional features, you can use a paid plan.
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Write down the details of the Curve card
They are in 'Launchpad / Account / Card details'.
Take this opportunity to find out your Curve PIN, which is different from your card PIN, and is the one you have to enter when you pay with the ring.
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Link the Curve card to the ring and activate it
Download the Rikki app and enter your Curve card details, not your Spanish bank card details.
You can now use Rikki to pay with it.
How to control the ring with the Rikki app
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Add another ring
You can add someone else's ring, for example, your partner's, your mother's, or your child's.
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Pause payments
Prevent payments from being made with the ring if you are not going to use it.
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Report loss or theft
This action blocks payments with the ring and prevents another person from resetting it to use it without your permission.
Only you can unlock it if you recover it.
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Replace the card
Have you changed your card? No problem, just add the details of the new card and continue using your ring.
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Ring data
- Linked card.
- Ready for payments or do you need to activate it?
- Token expiration.
- Ring ID helps identify it in case of theft.
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Restore factory settings
Reset the ring if you're going to give it to someone else.
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Remove the ring from the app
If you change your phone, make sure to delete it from the app.
You can register it on the new mobile without needing to re-record the token.