There are two ways to configure your Rikki ring:

a) Directly linking your bank card to the ring

Rikki can directly link cards from more than 200 European banks, of which, as of today, there are only two in Spain: Revolut Visa cards and Unicaja Mastercard cards.

Advantages : Direct linking of the card to the ring is very simple

Disadvantages : You can upload only one card at a time and if you want to change it you have to record the new card on the ring

b) Creating a bridge card that redirects the ring expenses to your traditional bank

Advantages : You get a wallet-type card to which you can associate more than one bank card, and with a click in the app you can choose which of them to charge the ring expenses to.

Disadvantages : You have to create the bridge card and identify yourself properly.

Please note that EVO Banco, Abanca and Openbank bank cards do not work with this solution. The AQUA BBVA card does not work either, but the rest of the cards from this bank do. Therefore, the mentioned cards cannot be linked to Rikki.

What happens if the card expires?
Don't worry. Thanks to the Visa and Mastercard certification, if your bank card expires, when you renew it, the data of the new card will be automatically updated on the ring. You won't have to change rings or link the card again.

If you want to change your bank card
You can easily change your card using our app.

Is the card linking system secure?
Yes, absolutely. It is safer than using your traditional card directly. The service is provided via a direct connection with Visa or MasterCard, using a gateway with SSL security, which is the level of security required for banking transactions. The entire process of creating and recording tokens is certified by both Visa and Mastercard.

Take a good look at these two images, they illustrate where NFC readers are usually found in payment terminals and how to place your hand to pay.

1. Locate the NFC reader on the payment terminal

Your ring works with an NFC (Near Field Communication) chip, that is, with a chip designed so that it can only be detected at a very short distance (3 to 5 cm).
Like any bank card, in order for the terminal to read it, you must bring the ring close to the NFC reader on the device. NFC readers usually have two different positions, look carefully at the illustrations above.
When you go to pay, first find out where the terminal's NFC reader is.

2. The hand gesture

Place your hand over the NFC reader as if you were going to knock on a door (but do it gently, please).
Do not force other hand positions because it will make it difficult to detect the ring antenna.

3. Purchase made

When you hear a beep (sometimes it's very soft), remove your hand and wait for the receipt to print.

AH! Get used to the WOW effect of those around you, it's normal for them to be amazed.

Ring warranty

The ring has a 1 year warranty, so as long as you don't break it, we can exchange it during this period.

Wrong size

It is normal that you do not know the size of your finger, so if you have not got it right when measuring, no problem, we will change it for you.

In this case, log in to your account on the Rikki website and request the exchange online. Shipping costs will be covered by us (a size exchange on the Peninsula and the Balearic Islands).

Service coverage

The price of the ring includes:

• Shipping costs (Spanish territory).
• Olive wood jewelry box.
• Ring sizer (included with ring purchase).
• Customer service in Spanish via email, WhatsApp or store chat.
• VAT.